Privacy Policy

1. Introduction

LiteBite ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant menu search platform.

2. Information We Collect

Anonymous Usage: You can use LiteBite to search for restaurants and menu items without creating an account. When you use our platform anonymously, we do not collect, track, or store any personal information about you. Your searches are completely private and anonymous.

2.1 Information You Provide (Registered Users Only)

When you register as a restaurant owner or contact us, we may collect:

• Name and contact information (email address, phone number)
• Restaurant information (name, address, cuisine type, city)
• Account credentials (password - stored securely)
• Any other information you voluntarily provide

2.2 Automatically Collected Information (Registered Users Only)

When you use our platform as a registered user, we may automatically collect:

• IP address and browser information
• Device information and operating system
• Usage data and activity logs
• Session information for account security

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process restaurant registrations and manage accounts
• Send administrative information and updates
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given explicit consent to share information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights (POPIA Compliance)

Under the Protection of Personal Information Act (POPIA) of South Africa, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability
• Lodge a complaint with the Information Regulator

7. Cookies and Tracking Technologies

Anonymous Users: We do not use tracking cookies or tracking technologies for users who browse our site without registering. Your browsing activity remains completely anonymous.

Registered Users: For registered users, we may use session cookies and similar technologies necessary for account functionality and security. We do not currently use third-party tracking or analytics cookies. You can control cookie preferences through your browser settings.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: kobus.myburgh@impero.co.za
Website: Contact Us